This Privacy Policy describes how Central Vacuum Stores (“we”, “us”, “our”) collects and uses the personal information you provide on our Website: www.centralvacuumstores.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Central Vacuum Stores has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us by phone at (727)-526-5188 or through our Contact Us page. If you are not satisfied with our response you can contact TRUSTe here.

Collection and Use of Personal Information

We may collect the following personal information from you:

• Billing Information such as credit card number, shipping address and billing address in order to fulfill your order.
• Details of transactions you carry out through our site and of the fulfillment of those transactions.
• Contact information such as name, phone number or email in order to respond to your questions and concerns. If you contact us, we may keep a record of that correspondence.

We will retain your information for as long as your account is active, as needed to provide you services, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products and promotions. You can sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by calling us at (727)-526-5188.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not share or sell your personal information to third parties for their promotional purposes.

We may provide your personal information to companies that provide services to help us with our business activities such as processing your credit card information, shipping your order, delivering email communications on our behalf, hosting our blog or offering customer service through our online Chat feature. These companies are authorized to use your personal information only as necessary to provide these services to us. In the event that you purchase a Vacuflo Vroom product, your contact information will be shared with your locally authorized Vacuflo Vroom dealer in order for them to provide you with product services.

We may also disclose your personal information

• as required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• if Central Vacuum Stores is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
• to any other third party with your prior consent to do so.

GoogleCheckout
If you choose to use GoogleCheckout to finalize and pay for your order, you will provide your credit card number directly to GoogleCheckout. Google’s privacy policy will apply to the information you provide on the GoogleCheckout Website.

PayPal
If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Website.

Amazon
If you choose to use Amazon to finalize and pay for your order, you will provide your credit card number directly to Amazon. Amazon’s privacy policy will apply to the information you provide on the Amazon Website.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email.

Your friend may contact us by the telephone or postal mail information listed below to request that we remove their information from our database.

Cookies and Other Tracking Technologies

We use both session ID and persistent cookies to collect general usage and volume statistical information that does not include personal information.

Our third party web analytics service provider uses cookies and clear gifs to collect non-personally identifiable information and compile aggregated statistics for us about visitors to our site. Our service provider uses session ID cookies to make it easier for you to navigate our site. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Clear gifs (a.k.a. Web Beacons / Web Bugs), help us better manage content on our site by informing us what content is effective.

Targeted Advertising

We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Links to Other Websites

Our Site includes links to other Websites whose privacy practices may differ from those of Central Vacuum Stores. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Additional Policy Information

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by telephone or postal mail within the Contact Information section listed below.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our Website which may contain personally identifiable information such as their name. We obtain the customer’s consent via email to post their name along with their testimonial prior to doing so.

Public Forums

Our Web site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us by telephone or postal mail through the Contact Information section below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Changes to this Privacy Statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by telephone or postal mail at the address below:

Call US:

Direct - (727)-526-5188

Our Mailing Address:

Central Vacuum Stores, Inc.
3015 46th Avenue North
Saint Petersburg, Florida 33714